Frequently Asked Questions
We’ve answered some of the most common questions below to help you better understand our services and what to expect.
General Questions
Do you offer mobile services?
Yes! Lifeline Solutions Co. is a mobile service provider. We come directly to your location for convenience and efficiency.
What areas do you serve?
We are based in Fayetteville, NC and serve surrounding areas. Travel fees may apply depending on distance.
Do you offer same-day or after-hours services?
Yes, same-day and after-hours appointments may be available for an additional fee.
Do I need to pay before my appointment?
Yes. A payment or booking fee is required to confirm all appointments. This helps us secure your time and provide reliable, on-time mobile service. Any remaining balance, if applicable, will be due at the time of service.
How do I book an appointment?
Appointments can be scheduled directly through our website using our online booking system.
I-9 Questions
What is an I-9 verification?
An I-9 verification is required by employers to confirm the identity and employment authorization of new hires.
Do you complete I-9 forms electronically?
We currently assist with I-9 verification as an authorized representative. Electronic I-9 processing may be available depending on the employer’s system.
Background Screening
How do your background check services work?
We coordinate background screenings through trusted third-party providers to help streamline your hiring process.
Do you store or manage background check results?
No. All results are managed through the screening provider to ensure compliance and data security.
Administrative Support Services
What kind of admin support do you offer?
We provide virtual and onsite administrative support including scheduling, client coordination, event support, and general business operations assistance.
Do you offer hourly services?
We primarily offer package-based or monthly service options rather than hourly billing, but we can accomodate.
Can you support my business long-term?
Yes! We offer ongoing support packages tailored to your business needs.
Still Have Questions?
If you don’t see your question listed, feel free to contact us directly.
Email: info@lifelinesolutionsco.com
Phone: 910-759-3490